Privacy Policy

1. Personal Data We Collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number, company name, submitted when you fill out our contact form or book a call with us
• Project information: details you share about your business, goals, or project when enquiring about our services
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools
• Communications: records of emails, calls, or messages exchanged with us

We do not knowingly collect personal data from minors.

2. How We Use Your Personal Data

We use personal data to:

• Respond to enquiries and provide quotes for our services
• Deliver, manage, and improve the services we provide to clients
• Communicate with you about your project or ongoing engagement
• Improve our website's performance and user experience
• Comply with legal and regulatory obligations
• Send occasional updates about our services, where you have consented to receive them

We will not use your personal data for purposes beyond what you'd reasonably expect, or beyond what we've notified you of, without seeking your consent first.

3. Legal Basis for Processing

We collect and use personal data based on:

• Your consent, given when you submit a form or otherwise provide your data to us
• The necessity of processing to perform a contract with you (e.g. delivering a project you've engaged us for)
• Our legitimate business interests, such as improving our website and services, where this does not override your rights

4. Disclosure of Personal Data

We do not sell your personal data. We may share personal data with:

• Service providers who support our operations, such as hosting providers, email platforms, scheduling tools (e.g. Cal.com), and analytics providers, solely to help us deliver our services
• Professional advisors, such as legal or accounting counsel, where necessary
• Authorities, where required by law or to protect our legal rights

Any third party we share data with is required to protect it to a standard consistent with the PDPA.

5. Cookies

Our website may use cookies and similar technologies to understand how visitors use our site and to improve functionality. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

6. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes it was collected for, or as required by law. When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Your Rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw your consent to our collection, use, or disclosure of your data at any time
• Request information about how your data has been used or disclosed in the past year

To exercise any of these rights, contact us at hello@herewegodigital.com. We may need to verify your identity before actioning a request, and some requests may be subject to limitations permitted under the PDPA.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer at:

Studio Kappal Pte Ltd (trading as Here We Go) UEN: 202343305Z Email: hello@herewegodigital.com 68 Circular Road, #02-01, Singapore 049422